Privacy Policy
Last Updated: February 17, 2026
1. Information We Collect
When you sign up for Tahoe Timing, we collect:
- Phone Number: Required to send SMS updates
- Message History: Your text messages to us and our responses
- Usage Data: Timestamps of messages sent and received
We do not collect names, email addresses, payment information, or location data beyond what you voluntarily share in messages.
2. How We Use Your Information
We use your phone number and message history to:
- Send automated weather and road condition updates
- Respond to your travel planning questions
- Improve our service and message accuracy
- Troubleshoot technical issues
We do not sell, rent, or share your phone number with third parties for marketing purposes.
3. Data Storage and Security
Your phone number and message history are stored securely in our database. We use industry-standard encryption and access controls. However, no system is 100% secure. SMS messages are transmitted via third-party carriers (Twilio) and are subject to their security practices.
4. Third-Party Services
We use the following third-party services:
- Twilio: SMS delivery platform
- National Weather Service (NWS): Weather data source (public API)
- Cloudflare: Website hosting and infrastructure
These services have their own privacy policies. We recommend reviewing them.
5. Your Rights
You have the right to:
- Opt Out: Reply STOP to any message to unsubscribe immediately
- Access Your Data: Request a copy of your stored information
- Delete Your Data: Request deletion of your phone number and message history
To exercise these rights, text us or contact us via our website.
6. Data Retention
We retain your phone number and message history for as long as you remain subscribed. After you unsubscribe (STOP), we may retain your data for up to 90 days for troubleshooting, then permanently delete it.
7. Children's Privacy
Tahoe Timing is not intended for users under 13. We do not knowingly collect information from children. If you believe a child has signed up, contact us immediately for removal.
8. Policy Changes
We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use after changes constitutes acceptance.
9. Contact
For privacy questions or data requests, contact us via the form on our website at tahoetiming.app.